|
Q:
Will
there
be
someone
available
to
talk
with
during
my
normal
clinic
hours?
A:
Yes,
CSI-NorthWest
provides
support
both
by
phone
and
online. |
|
Q:
Will
my
billing
software
work
with
your
clearinghouse?
A:
Yes,
CSI-NorthWest
is
compatible
with
most
billing
software.
For
online
file
submissions,
report
retrievals,
web
reporting
and
claim
editing:
|
We recommend:
-
Working knowledge of Windows environment
-
Copy/paste and renaming functions
-
Knowledge of current billing system and working relationship with your billing system vendor/technical support
|
|
|
|
Q:
Do
I
receive
reports?
A:
Yes,
you
receive
various
reports
to
track
your
claims
and we
store
them
indefinitely
on our
servers
for
your
review. |
|
Q:
How
much
does
it
cost?
A:
CSI-Northwest
charges
a
fraction
of
what
many
others
may
charge.
Most
clearinghouses
can
charge
up to
$200
per
month
per
provider.
Those
that
charge
excessively
are
not
necessarily
worth
that
extra
cost.
Contact
CSI-Northwest
now
for
pricing. |
|
Q:
Is it
safe
to
transmit
PHI
(protected
health
information)
over
the
internet?
A:
CSI-Northwest
and
its
trading
partners
are
compliant
with
HIPAA.
We
transmit
in a
secure
complaint
formats
and
follow
the
Federal
Implementation
guidelines
for
privacy
and
disaster
protocol. |
